Privacy Policy

How we collect, use, and protect your personal information.

Last updated: October 2026

Introduction

Cerulean-spring is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website and services.

Information We Collect

We may collect the following types of information:

  • Contact information you provide through our enquiry forms, including your name and email address
  • Details about the services you are interested in
  • Technical data such as your IP address, browser type, and device information
  • Usage data including pages visited and time spent on our website

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide information about our services
  • To improve our website and user experience
  • To analyse website traffic and usage patterns
  • To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Your consent when you submit an enquiry form
  • Our legitimate interests in operating and improving our business
  • Compliance with legal obligations

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for two years unless you request earlier deletion.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

Under data protection legislation, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability

Third-Party Services

Our website may use third-party analytics services to help us understand how visitors use our site. These services may collect information about your use of our website through cookies.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at [email protected].